We would like to extend our appreciation to our yoga community for your commitment to enhancing your life through yoga classes at Hudson Valley Healing Center. In order to maintain harmony and to preserve the environment we present the following:

General

Hudson Valley Healing Center reserves the right to substitute, cancel, add, delete, and/or change programs, classes, instructors and/or class types. Although we try to maintain a reliable schedule, the studio and management assumes no liability for such changes.

Schedules, teachers and prices of classes, passes, memberships and/or products are subject to change without notice. Please always check our website for our most current offers.

Weather

During snow or weather emergencies please check our Facebook page and the website schedule for timely communication on any cancellations.

Gift Cards

Gift Cards are not refundable and non-returnable. Gift cards are good for one year.

Class Cards and Memberships

All memberships and class packages have an expiration date and are non-refundable, extendable or transferable from one student to another.
The balance on an expired class card can be transferred to a new purchased card within 14 days of the expiration date.
Membership's automatic payments are not refundable after having been processed unless a mistake on our part took place.

Class cards and Membership will not be extended due to a holiday or class cancellation due to weather.
Memberships and class packages can only be used for regular scheduled yoga classes excluding special classes, workshops, events, series, Ashtanga classes, and salt cave classes.
Refunds will not be issued for any membership, class pass, or drop in fee.
Refunds will not be issued for classes paid for but not attended.
Medical Freeze: An existing package expiration date may be frozen or extended only in the event of an injury or illness with a valid note from a medical doctor. Freezes or class pass extensions must be done at the beginning of the injury or illness. To request a medical freeze please email elisa@hudsonvalleyhealingcenter.com; a confirmation email will be sent back to you.

Young Students

All minors (under 18) must have a parent waiver signed prior to practicing (the parent or guardian must sign the waiver in person at a studio). Our minimum age requirement is 12-years old. Those ages 12 to 16 must practice with a parent or guardian.
Minors may not sit in the reception area while the parent or guardian takes a class. The front desk staff are not authorized to supervise children.

Privacy

Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with the highest quality services, products, and support.

We will never share your personal or financial information with any other party. We do not share bank or credit card information with any outside parties.

Photos and Videos: We do not allow observers in our classes. Photos and videos are not permitted in the studio except by prior written permission of Yoga Haven management.

Special Classes and Series Cancellations

Full refunds will be issued 30 days prior to the start of the special class, event or series that you signed up for, minus a processing fee. After that we regret that we cannot offer any refunds, changes or credits.

Workshop Cancellations

We need to notify our instructors if classes or workshops have low attendance. Your cooperation and understanding of our cancellation policy is greatly appreciated.

You are eligible for a full refund minus a $20.00 administration fee if you cancel 14 days or more before the workshop start date, or a full credit on your account. We are unable to offer refunds, transfers, or credits for cancellations within 14 days of your workshop start date. There are also no refunds or credits for failure to attend or failure to complete the workshop.

To cancel, please call Hudson Valley Healing Center.

Workshops could occasionally be cancelled by the studio if there's insufficient interest, or if a teacher has an emergency. If the workshop is cancelled you will be notified by email as soon as possible, and you will receive a full refund.

Private Instruction

To cancel a private lesson without incurring a fee, you must cancel 48 hours prior to the lesson. If not, you will be charged a fee for the lesson. If you are late for a private class, the class will end at the original time. If you are more than 15 minutes late for a private class it is at the instructor's discretion whether to hold an abbreviated class or not.

We thank you for honoring our studio policies! If you have more questions please don't hesitate to contact us!